Data Protection Policy Altare Studios
DATA PROTECTION POLICY Altare Studios AB.
- BACKGROUND
We at Altare Studios AB are keen that you feel safe in the way we process your personal data. It is therefore important for us to respect and protect your personal integrity. This data protection policy aims to inform you about how we process your personal data and how we ensure that your personal data is processed in accordance with current legislation. This data protection policy applies to the personal data that we collect about you in connection with your purchases, when visiting our website or through other contact directly with us.
- WHAT IS PERSONAL INFORMATION?
Personal data is data that can be linked to an individual person, either alone (for example a social security number) or together with other personal data (for example a first name and a residential address). Examples of personal data are contact details, name, picture, social security number, organization number for an individual company, customer number, IP number, etc.
- PERSONAL DATA CONTROLLER
Altare Studios AB, with registration number: 559309-7602, Sigtunagatan 7, SE-113 22 Stockholm, Sweden (in this data protection policy called "Altare Studios") is the data controller for the processing of personal data. The person in charge of personal data is responsible for processing in accordance with current legislation.
- LEGAL BASIS
The legal basis for our processing of your personal data varies depending on the form of contact you have with us.
In connection with a purchase, your personal data is processed to complete the agreement with you. The processing is necessary for us to be able to fulfill our contractual obligations towards you.
Marketing, campaigns and similar mailings take place with your consent. You can withdraw your consent at any time, see below in section 9. Your rights .
In order to handle customer service matters, we must process your personal data. Our legal basis for this is our legitimate interest in being able to assist you with inquiries about our products. In the case of complaint cases, we base our treatment on a legal obligation and in the case of warranty cases, we base our treatment on our agreement with you.
- WHAT PERSONAL DATA DO WE COLLECT?
- When you visit our website
Cookies are saved on your computer when you use our website. Cookies are small text files that are saved on your hard drive through your browser and are used to give you the best possible user experience. Cookies cannot run programs or transmit viruses to a computer, but they only improve and make your user experience more efficient.
Cookies are used e.g. in order for us to be able to provide our website and for it to function smoothly, but also to be able to administer orders and purchases, market our products or fulfill obligations according to law.
You yourself have the opportunity to change the settings for cookies in your browser, both in terms of the use and scope of cookies. You can read more in the settings of your browser or device about how to change the settings for cookies. Please note that some of our services may not work if you block or delete cookies.
- Use of our webshop
In order to handle your order and answer questions related to your order, we process your first and last name, address, telephone number and/or e-mail address. We thereby process your personal data in order to fulfill our agreement with you.
- Newsletter
If you give your consent, you can subscribe to our newsletter. In the newsletter, we inform you about our current offers on our products and services. The only information you provide to receive the newsletter is your email address.
- TO WHOM DO WE DISCLOSE YOUR PERSONAL DATA AND FOR WHAT PURPOSE?
We never sell your data to a third party. However, we may share your data with other companies if it is necessary for you to be able to take part in our offers, products and services. The recipients of your personal data can either be personal data assistants to us, i.e. companies that process your data on our behalf and according to our instructions, or independent personal data controllers, i.e. companies that are independently responsible for the processing of your data as they have a direct relationship with you as a customer. If a possible need arises that your personal data needs to be shared with a recipient who is an independent personal data controller, for example an authority or a bank, the respective recipient's own data protection policy and information on personal data handling apply.
We may also disclose your data to authorities if it is necessary to comply with law, regulation or authority decision or for us to be able to establish, defend or enforce legal claims.
- Shopify
When making purchases, information is shared with our shopping platform, Shopify. What is stored is the information that you choose to share, such as first and last name, address, email address and phone number.
You can read more about how Shopify uses your personal data here .
- Freight company
In order to deliver your orders and complete our contract, we need to share specific information with the shipping company. What is shared with the shipping company is first and last name and address information for delivery. Email address and/or mobile number may also be shared with the shipping company for notification.
The shipping company we mainly work with is DHL. You can read more about how DHL uses your personal data here . We may use other shipping companies and in such cases that company's data protection policy is applied.
- Newsletter
If you have chosen to subscribe to our newsletter, your first and last name and email address will be shared with our newsletter provider. This is to be able to keep you updated with information and offers for marketing purposes.
The newsletter provider we use is Mailchimp. You can read more about how Mailchimp uses your personal data here .
- WHERE DO WE STORE YOUR PERSONAL DATA AND FOR HOW LONG?
The handling of your personal data will mainly take place within the EU/EEA, but we may also transfer your personal data to a country outside the EU/EEA. Such a transfer can take place in situations where we need to share your data with our suppliers or partners who are located or store personal data in a country outside the EU/EEA. Altare Studios AB will take the necessary steps to legally transfer the personal data by ensuring that your personal data is handled securely and with an appropriate level of protection comparable to the protection offered within the EU/EEA. An example of such a measure is to enter into an agreement with the recipient that includes the EU Commission's standard agreement clauses.
We will save your personal data for as long as is necessary to fulfill the purposes for which the data is processed. How long the storage period is therefore depends on the purpose for which the data is processed. In addition, we may save the data for longer if necessary to establish, defend or assert a legal claim. The data may also be saved longer if required by law, for example the Accounting Act.
- CHANGES TO DATA PROTECTION POLICY
Altare Studios AB reserves the right to make changes that we deem necessary to this policy. The latest version of the data protection policy is always available on our website. In case of major changes, you will be informed of the changes. Our privacy policy applies at all times in the form and to the content published on the website.
- YOUR RIGHTS
You have certain special rights under current data protection legislation. If you want to use any of your rights, you can contact us, see "11. Contact details” below. If you want to know more about data protection legislation and your rights, you can read more on the Swedish Data Protection Authority's website.
- Right of access
You have the right to receive an extract of all information held about you by us. Extracts are delivered electronically in a readable format.
- Right to rectification
You have the right to ask us to update incorrect information or supplement information that is incomplete.
- Right to be forgotten
You can at any time request that the data relating to you be deleted. However, we cannot always comply with your request as there may be reasons that give us the right to continue processing, e.g. if the personal data is processed to fulfill a legal obligation as a legal basis (such as according to requirements in the Accounting Act) or if the data is necessary for us to be able to establish, enforce or defend legal claims.
- Withdraw your consent
If you have consented to our handling of your personal data, you can withdraw your consent at any time. This affects whether we may continue to process your personal data or not. If we base our processing on your consent, we must immediately stop processing your data.
- Limitation of treatment
Under certain conditions, you have the right to request that we limit our processing of your data. This means that we mark the data so that in the future we only process it for certain special purposes.
- Right to data portability
You have the right to receive the data we process about you in a general, written, machine-readable and structured format and in some cases to have the data transferred to another personal data controller. However, this right only covers data that you yourself have provided to us and that we process with the support of consent or contractual obligation towards you as a legal basis.
- Right to object
You have the right to object to the processing of personal data carried out for the purpose of carrying out a task of public interest, as part of the exercise of authority, after a balance of interests or for direct marketing. To the extent that we would use your data with balancing of interests as a legal basis, you have the right to object to this. In the event of such an objection, we make an assessment of whether we have legitimate reasons to process the data that outweigh your interest in protecting your privacy. In case we find that the processing is justified, we will continue to process the data.
If you object to direct marketing, we will stop processing your personal data for that purpose as well as all types of direct marketing measures such as sending newsletters and offers.
- Right to file a complaint
You have the right to file a complaint with the Swedish Data Protection Authority if you believe that we are processing your personal data incorrectly.
- THIS IS HOW WE PROTECT YOUR PERSONAL DATA
We only use services that can provide sufficient guarantees that your personal data is handled securely and have taken appropriate technical and organizational security measures to protect your personal data against inappropriate or involuntary disclosure, use, improper access, deletion, alteration or damage to your personal data.
- CONTACT DETAILS
Altare Studios AB is the data controller for the handling of your personal data. If you would like further information about how your personal data is handled, you are welcome to contact us via the following contact channels:
Altare Studios AB
Sigtunagatan 7
SE-113 22 Stockholm, Sweden
Phone: +46 707 570 814
Email: info@altarestudios.se
Organization number 559309-7602